Inviting your suppliers
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      1. Supply Chain Hub
      2. Your Profile
      3. Inviting your suppliers

      Best practice to have your suppliers create a company profile

      TABLE OF CONTENTS


      The VERSO Supply Chain Hub supports you in inviting your suppliers to register a company profile as efficiently as possible. However, there may be various reasons why suppliers are reluctant to register.  Below you will find best practices for maximizing the registration rate of your suppliers.

      I. Before sending invitations to your suppliers

      1. Verify email addresses

      • Ensure the announcement letter is sent to suppliers in advance
      • Verify the correct contact persons and email addresses
      • Avoid using "no_reply" addresses as recipients

      2. Timing

      • The deadline for invitations should not be around public holidays (e.g., Christmas)

      3. Contact person

      • Designate a contact person in your company for questions of suppliers. Generally, the Supply Chain Hub support team handles supplier questions, but some cases may require customer involvement.

      II. Regularly review decline reasons

      To check why suppliers declined the connection request: 

      1. Filter by the status "Declined" requests from the filter bar in the "sent connection requests" view. 

      2. Export a CSV file by clicking the "Export all to Excel" button.

      If a supplier initially declined the connection request, but afterward wants to connect, you can send a new invitation to the supplier.

       

      • Subscribe to email notifications for declined requests 

      III. Addressing non-reception of link or refusal to click

      In case, a supplier reports not having received the email or refuses to click on links, the sender of the invitation should copy the invitation link from the platform and resend it from their email address directly to the supplier. You can also pass the link to your procurement department. This ensures that the supplier receives the invitation directly from a recognized and personal email source, potentially resolving any issues related to email delivery or link reluctance.

      IV. Follow-up after 4–8 months

      • Provide a CSV export of the request sent list view with all open or declined connection requests to relevant buyers so that they can contact the supplier directly and address any issues or concerns related to the connection requests. 
      • Reactive reminder emails for pending connection requests.