1. Supply Chain Hub
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  3. Sending requests to suppliers

How do I send a Supplier Code of Conduct Request?

TABLE OF CONTENTS


I. Sending a Supplier Code of Conduct Request

Please follow the steps from this article How do I send requests to my suppliers? if you need help finding the way to send a request from the platform, as it contains step-by-step instructions. 

Once you have completed all steps and selected "Supplier Code of Conduct Request" after clicking the "Send Request" button as described in the above article, proceed as follows to submit the request and send it to your suppliers. 

1. Upload your "Supplier Code of Conduct" document if you have not already uploaded it in your company profile.

Optional steps:

  • Change the due date if necessary (14 days per default).
  • Optionally, you can add Instructions for your suppliers. Keep in mind to enter the instructions in multiple languages, if necessary.

2. Click on "Submit".


II. Once the request is sent

  • Your suppliers will receive an email notification to complete the request.
  • You will be able to access the sent requests by navigating to "Requests" >> "Sent" and then filtering for "Request Type" = Supplier Code of Conduct

Once the request is completed by your suppliers, you can access the results:

  • In the "Requests" >> "Sent" menu by clicking on "See request results" in the details of each supplier's completed request. 
  • In "Insights" >> "Requests" >> "Supplier Code of Conduct"
  • You can unlock the request after clicking on "See request results" if you want your suppliers to correct or complement the information they provided; your suppliers then have the possibility to edit the information and submit the request again

Background information on the Supplier Code of Conduct is available in this article: Why is it important to have a Code of Conduct for Suppliers?

III. Sending the Supplier Code of Conduct Request as a Follow-Up Request to the connection request

See How do I send a connection request?  → Consider sections I. - III.

IV. Details of the request from the perspective of the recipients

To see the Supplier Code of Conduct Request from your supplier's point of view, please click on the link below to see the article:  How to answer a supplier code of conduct request