--- title: How to answer a supplier code of conduct request description: How to answer a supplier code of conduct request --- [Skip to content](https://helpdesk.verso.de/en/supply-chain-hub/how-to-answer-a-supplier-code-of-conduct-request#main-content) - [English](https://helpdesk.verso.de/en/supply-chain-hub/how-to-answer-a-supplier-code-of-conduct-request) - [Deutsch](https://helpdesk.verso.de/de/supply-chain-hub/wie-beantworte-ich-eine-anfrage-zum-verhaltenskodex-für-lieferanten) English Show submenu for translations [Contact us](https://helpdesk.verso.de/en/supply-chain-hub/kb-tickets/new?hsLang=en) [![VERSO\_Logo-1.png\]](https://helpdesk.verso.de/hs-fs/hubfs/Globale%20Design-Elemente/VERSO_Logo-1.png?height=50&name=VERSO_Logo-1.png)](https://www.verso.de) Open main navigation Close main navigation - - [English](https://helpdesk.verso.de/en/supply-chain-hub/how-to-answer-a-supplier-code-of-conduct-request) - [Deutsch](https://helpdesk.verso.de/de/supply-chain-hub/wie-beantworte-ich-eine-anfrage-zum-verhaltenskodex-für-lieferanten) English Show submenu for translations - [Contact us](https://helpdesk.verso.de/en/supply-chain-hub/kb-tickets/new) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [Supply Chain Hub](https://helpdesk.verso.de/en/supply-chain-hub?hsLang=en) 2. [Your Profile](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en) 3. [Answering your customer requests](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#answering-your-customer-requests) # How to answer a supplier code of conduct request **TABLE OF CONTENTS** - [I. Completing a Supplier Code of Conduct request](https://helpdesk.verso.de/en/supply-chain-hub/how-to-answer-a-supplier-code-of-conduct-request#I.) - [II. How can I edit an already submitted request?](https://helpdesk.verso.de/en/supply-chain-hub/how-to-answer-a-supplier-code-of-conduct-request#II.) --- If you have received a Supplier Code of Conduct request from one of your customers, and you need help finding the steps on how to complete a request, please see this article first: [How do I complete requests from my customers?](https://helpdesk.verso.de/en/supply-chain-hub/how-do-i-complete-requests-from-my-customers?hsLang=en) By sending you a **Supplier Code of Conduct request,** your customer wants you to sign his Code of Conduct for Suppliers (**Supplier CoC**) so that your company can confirm its endorsement of the principles and requirements specified therein.  ### **I. Completing a Supplier Code of Conduct Request** Once you have clicked on **"complete"** next to the respective request under **"Pending Requests"** in your company profile view (as described in the above article), please proceed as follows:  **1.** Click on the **link** to downloadthe customer's **"Supplier Code of Conduct"** **2.** Click **"Upload the signed CoC" in Question 1 after answering "Yes"** Let a representative of your company's upper management sign the Supplier CoC.  Please do not upload any document in question 1 other than the signed Supplier CoC of your customer.  **3.** Fill out the other required questions and click **"Submit"** at the end or at the beginning of the form.  ![](https://helpdesk.verso.de/hs-fs/hubfs/image-png-Jan-15-2025-11-49-45-3487-AM.png?width=542&height=1057&name=image-png-Jan-15-2025-11-49-45-3487-AM.png)   **1.** Answer Question 1 with **"No"** if your company does not agree to sign the customer's Supplier CoC. **2.** Answer the required question indicating a reason and click **"Submit"**  - If your company has its **own CoC**, you can upload it by clicking on **"Upload document"** in **question 2**. ![](https://helpdesk.verso.de/hs-fs/hubfs/image-png-Jan-15-2025-11-48-25-1252-AM.png?width=495&height=977&name=image-png-Jan-15-2025-11-48-25-1252-AM.png) You can also upload your Company's Code of Conduct directly to your profile in your company profile view. To see how, please read: [How do I upload my company's Code of Conduct?](https://helpdesk.verso.de/en/supply-chain-hub/how-do-i-upload-my-companys-code-of-conduct?hsLang=en) ### **II. How can I edit an already submitted request?** In case, you want to change a given answer to an already submitted request, contact your customer and ask him to reset the request. After that, the status of the request will be changed to "**Pending**" and, you will be able to change any answer(s) you like.  Just make sure to resubmit the request afterward. - [About the VERSO Supply Chain Hub](https://helpdesk.verso.de/en/supply-chain-hub/about-the-verso-supply-chain-hub?hsLang=en#main-content) - [General information](https://helpdesk.verso.de/en/supply-chain-hub/about-the-verso-supply-chain-hub?hsLang=en#general-information) - [Terms and Conditions & Data Security](https://helpdesk.verso.de/en/supply-chain-hub/about-the-verso-supply-chain-hub?hsLang=en#terms-and-conditions-data-security) - [Your Profile](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#main-content) - [Connection / Registration](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#connection-registration) - [How to use the platform](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#how-to-use-the-platform) - [Answering your customer requests](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#answering-your-customer-requests) - [Inviting your suppliers](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#inviting-your-suppliers) - [Sending requests to suppliers](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#sending-requests-to-suppliers) - [Defining and managing actions](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#defining-and-managing-actions) - [Maturity Assessment](https://helpdesk.verso.de/en/supply-chain-hub/maturity-assessment?hsLang=en#main-content) - [Answering the Maturity Assessment](https://helpdesk.verso.de/en/supply-chain-hub/maturity-assessment?hsLang=en#answering-the-maturity-assessment) - [Accessing your assessment results](https://helpdesk.verso.de/en/supply-chain-hub/maturity-assessment?hsLang=en#accessing-your-assessment-results) - [Climate Action Assessment Topic](https://helpdesk.verso.de/en/supply-chain-hub/maturity-assessment?hsLang=en#climate-action-assessment-topic) - [REACH & RoHs Assessment Topics](https://helpdesk.verso.de/en/supply-chain-hub/maturity-assessment?hsLang=en#reach-rohs-assessment-topics) - [Due Diligence](https://helpdesk.verso.de/en/supply-chain-hub/due-diligence?hsLang=en#main-content) - [Due Diligence list view](https://helpdesk.verso.de/en/supply-chain-hub/due-diligence?hsLang=en#due-diligence-list-view) - [CBAM (Carbon Border Adjustment Mechanism)](https://helpdesk.verso.de/en/supply-chain-hub/cbam-carbon-border-adjustment-mechanism?hsLang=en#main-content) - [General information about CBAM](https://helpdesk.verso.de/en/supply-chain-hub/cbam-carbon-border-adjustment-mechanism?hsLang=en#general-information-about-cbam) - [Sending or answering a CBAM request](https://helpdesk.verso.de/en/supply-chain-hub/cbam-carbon-border-adjustment-mechanism?hsLang=en#sending-or-answering-a-cbam-request) - [CBAM Module list view](https://helpdesk.verso.de/en/supply-chain-hub/cbam-carbon-border-adjustment-mechanism?hsLang=en#cbam-module-list-view) - [EUDR (EU Deforestation Regulation)](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#main-content) - [General information about the EUDR](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#general-information-about-the-eudr) - [Uploading your EUDR relevant products](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#uploading-your-eudr-relevant-products) - [Data Collection from my suppliers](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#data-collection-from-my-suppliers) - [Providing EUDR data for my customer](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#providing-eudr-data-for-my-customer) - [Due Diligence](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#due-diligence) - [DDS creation](https://helpdesk.verso.de/en/supply-chain-hub/eudr-eu-deforestation-regulation?hsLang=en#dds-creation) - [PPWR (Packaging and Packaging Waste Regulation)](https://helpdesk.verso.de/en/supply-chain-hub/ppwr-packaging-and-packaging-waste-regulation?hsLang=en#main-content) - [General information about PPWR](https://helpdesk.verso.de/en/supply-chain-hub/ppwr-packaging-and-packaging-waste-regulation?hsLang=en#general-information-about-ppwr) - [Sending or answering a PPWR Readiness request](https://helpdesk.verso.de/en/supply-chain-hub/ppwr-packaging-and-packaging-waste-regulation?hsLang=en#sending-or-answering-a-ppwr-readiness-request) - [Uploading your PPWR master data](https://helpdesk.verso.de/en/supply-chain-hub/ppwr-packaging-and-packaging-waste-regulation?hsLang=en#uploading-your-ppwr-master-data) - [PPWR Data Collection from My Suppliers](https://helpdesk.verso.de/en/supply-chain-hub/ppwr-packaging-and-packaging-waste-regulation?hsLang=en#ppwr-data-collection-from-my-suppliers) [![verso-logo](https://helpdesk.verso.de/hubfs/verso-logo.svg "verso-logo")](http://verso.de) [Release Notes](https://helpdesk.verso.de/de/release-notes?hsLang=en) Contact us [ESG Hub](https://helpdesk.verso.de/de/esg-hub?hsLang=en) [Climate Hub](https://helpdesk.verso.de/de/climate-hub?hsLang=en) Copyright © 2025, VERSO GmbH