--- title: When does the platform send automatic reminders? description: When does the platform send automatic reminders? --- [Skip to content](https://helpdesk.verso.de/en/supply-chain-hub/when-does-the-platform-send-automatic-reminders#main-content) - [English](https://helpdesk.verso.de/en/supply-chain-hub/when-does-the-platform-send-automatic-reminders) - [Deutsch](https://helpdesk.verso.de/de/supply-chain-hub/wann-sendet-die-plattform-automatische-erinnerungen) English Show submenu for translations [Contact us](https://helpdesk.verso.de/en/supply-chain-hub/kb-tickets/new?hsLang=en) [![VERSO\_Logo-1.png\]](https://helpdesk.verso.de/hs-fs/hubfs/Globale%20Design-Elemente/VERSO_Logo-1.png?height=50&name=VERSO_Logo-1.png)](https://www.verso.de) Open main navigation Close main navigation - - [English](https://helpdesk.verso.de/en/supply-chain-hub/when-does-the-platform-send-automatic-reminders) - [Deutsch](https://helpdesk.verso.de/de/supply-chain-hub/wann-sendet-die-plattform-automatische-erinnerungen) English Show submenu for translations - [Contact us](https://helpdesk.verso.de/en/supply-chain-hub/kb-tickets/new) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [Supply Chain Hub](https://helpdesk.verso.de/en/supply-chain-hub?hsLang=en) 2. [Your Profile](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en) 3. [Sending requests to suppliers](https://helpdesk.verso.de/en/supply-chain-hub/your-profile?hsLang=en#sending-requests-to-suppliers) # When does the platform send automatic reminders? **TABLE OF CONTENTS** - [I. Default setting: Automatic e-mail reminders for all pending requests](https://helpdesk.verso.de/en/supply-chain-hub/when-does-the-platform-send-automatic-reminders#I.) - [II. Activate or deactivate automatic reminders to suppliers](https://helpdesk.verso.de/en/supply-chain-hub/when-does-the-platform-send-automatic-reminders#II.) --- ### **I. Default setting: Automatic e-mail reminders for all pending requests** - Recipients are notified twice a week, on Mondays and Thursdays, that they have one or more open requests on the platform. - Automatic reminders are sent when the application is due within the next 5 days. - Automatic reminders are set as soon as a recipient has completed all open requests or as soon as 5 reminders have been sent (unless you reactivate the sending of reminders for a request, see below). ### **II. Activate or deactivate automatic reminders to suppliers** **1.** Go to **"Requests".** **2.** Select **"Send".** **3.** Click **"Further"** and select the request you want to activate the reminders for.  **4.** Activate the button under **"Automatic reminders active"** or click the **"bell sign"** in the upper right corner of the request.  **![](https://helpdesk.verso.de/hs-fs/hubfs/image-png-Mar-05-2025-11-11-14-3112-AM.png?width=688&height=325&name=image-png-Mar-05-2025-11-11-14-3112-AM.png)** #### **You can also bulk activate reminders by doing the following: ** **1.** Select the connection requests you want to activate the automatic reminders for by clicking on the boxes.   **2.** Click **"Edit reminders"** in the upper right.  **3.** Select **"Activate automatic reminders"**.  ![](https://helpdesk.verso.de/hs-fs/hubfs/image-png-Jan-17-2025-10-19-03-7857-AM.png?width=688&height=290&name=image-png-Jan-17-2025-10-19-03-7857-AM.png) Please read the following article to learn how to send single reminders for connection requests: [What to do when a connection link has expired?](https://helpdesk.verso.de/en/supply-chain-hub/what-to-do-when-a-connection-link-has-expired?hsLang=en)   - 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