Frequently Asked Questions (FAQ)

Organise I Entities

Why do I need to disclose my organisational structure in the sustainability report?
As a reporting organisation, you are required to disclose your legal entities, corporate structures (e.g. subsidiaries), and the governance structures relevant to sustainability oversight. This provides clarity on how responsibilities and decision-making regarding sustainability issues are distributed within your organisation.

How do I add my business units to the system?
Go to ´Organise´, then ´Entities´ in the left-hand menu, then click ´Add entity´ and fill in the required information. Save your changes afterwards. The entity will then appear as a row in the ´Entities´ overview. Make sure to map your company's structure exactly as it appears in your current organisational hierarchy, adding all units individually.

What types of entities can I create, and what is the difference between them?
Each unit can be defined as one of three types: a root entity, a legal entity, or a location/branch. This allows you to accurately reflect different levels and types of units within your organisational structure.

How do I define the relationships between the entities I have created?
Once your entities are created, go to the ´Relationships´ tab in the ´Entities´ overview and click ´Create Relationship´. There, you can specify the type of relationship as well as the percentage ownership stake for each entity involved.

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Organise I Users

How do I add a new user?
Go to ´Organise´, then ´User´ and click ´Add user´. Enter the new user’s email address, assign them a role and click ´Save´.

What information do I need to create a new user?
You need the user’s valid email address and to decide which role they should be assigned.

What roles are available and what can I do with them?
There are currently three roles:

Creator: Can use all functions – create, edit and delete content.
Contributor: Can view all information, but can only edit the data points to which they have been explicitly assigned.
Viewer: Can view all information, but cannot make any changes. This role is suitable, for example, for auditors.

What role do I, as the administrator, have?
You are set up as a Creator by default and therefore have access to all functions.

What happens after I have saved a new user?
The newly created user automatically receives an email containing a confirmation link. This link must be clicked within 24 hours. The user can then set their own password.

What happens if the user does not click the confirmation link in time?
The link expires after 24 hours. In this case, create the user again or manually trigger a new invitation email.

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Reporting I Configure

Can I add or remove sub-entities at a later date?

Yes, the configuration of a consolidated set can be adjusted at any time in the settings.

What happens if a sub-entity has not yet entered any data?

The system displays the aggregated value based on the available data. Missing entries are not treated as zero, but as ‘not available’ – in this case, please check whether the individual set has been fully populated.

Can different entity types (e.g. legal entities and locations) be combined in a consolidated set?
Yes. The aggregation logic applies regardless of the type of entity. The only determining factor is the configuration of the consolidated set.

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Reporing I Prepare

Where do I select the topics on which I will be reporting?
Under the "Prepare" section, go to the "Topics" sub-section. There, select your relevant topics by clicking the "plus" icon on the right-hand side. You can also expand the menus on the left to select topics at the sub-topic level. Don't forget to save your changes.

What is the "Double Materiality" module and how do I access it?
If you have subscribed to it, you can access the "Double Materiality" module directly from the "Prepare" section by clicking "Double Materiality". After logging in to the module, you can carry out your double materiality analysis and incorporate the results into your report.

I have already identified my relevant topics through another method. Do I still need to select them in the system?
Yes. Even if your relevant topics have already been identified by other means, they must still be added manually under the "Topics" sub-section. You should select all material topics; additional, non-material topics may also be selected if relevant.

What determines which data points are displayed in the "Collect" section, and when should I complete this step?
The data points shown under "Collect" are directly determined by the topics you select under "Topics". This preparation step must therefore be completed before you begin data collection within "Collect".

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