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Your Profile
Connection / Registration
How to use the platform
- What is the difference between a Power User and a Read only User?
- How do I change the language?
- How can I add and manage user accounts for my company?
- Preparing, editing and updating your company profile
- How do I upload my company's Code of Conduct?
- How do I see who has access to one of my products?
- How do I upload certificates or audit reports?
- How do I see who can access my company profile?
- What are tags for and how do I use them?
- How can I edit my GPS position?
- Subscribe to/ unsubscribe from email notifications as a registered user
- I forgot my password. How can I reset it?
- How do I map my supply chain on product level?
- How to add comments & documents to pending connection requests or to supplier profiles
- Batch update of PO spends & the Influence Factor calculation in the Due Diligence list view
- What is the Supplier ESG News Screening?
- Menu structure
Answering your customer requests
- How to answer a supplier code of conduct request
- What is important when answering a questionnaire?
- How to answer a Certificate Upload request
- How can I export a questionnaire?
- How to answer a product information request
- How to answer a facility disclosure request
- How to answer a supplier disclosure request
- How do I complete requests from my customers?
- How to answer a Statement Request
Inviting your suppliers
- Best practice to have your suppliers create a company profile
- How do I invite my subsidiaries to the platform?
- How to invite your suppliers to the platform, before sending the connection request
- What does the invitation email for my suppliers look like?
- What to do if suppliers missed the deadline for a request?
- How do I change the recipient of a pending connection request?
- How do I send a connection request?
Sending requests to suppliers
- How do I send a Supplier Code of Conduct Request?
- How to export a list with all suppliers who missed a deadline
- How do I send a Certificate Upload Request?
- How do I send a Maturity Assessment Request?
- How to track progress on supplier engagement?
- What to do when a connection link has expired?
- When does the platform send automatic reminders?
- How do I send a Statement Request?
- How do I send a Supplier Disclosure Request?
- How do I unlock a completed request for a supplier to correct it?
- How do I send a Facility Disclosure Request?
- How do I send a Product Information Request?
- How do I send requests to my suppliers